Description
Masiou is an AI-powered chat widget that turns casual visitors into customers. It knows your product catalog, answers in 50+ languages automatically, and captures leads when visitors don’t convert.
What you get
- Product-aware AI answers — visitors get real product cards with photos, prices, and add-to-cart buttons, pulled live from your catalog.
- 50+ languages, auto-detected — a visitor writes in their own language, the widget replies in the same language. One widget, every market. No configuration.
- Transcripts & lead rescue — when a visitor leaves an email or phone number in chat, you get an instant alert so no lead slips away.
- Monthly performance reports delivered straight to your inbox.
- Zero coding — install the plugin, paste your Client ID, save. The widget is live.
- Fast & lightweight — the script loads asynchronously with
deferand usespreconnectfor the bundle host. No layout shift (zero CLS impact).
How it works
- Sign up at masiou.com — every account starts with a free 7-day trial.
- Install this plugin on your WordPress site.
- In Settings → Masiou Chat, paste your Client ID (found on your dashboard at masiou.com/my-account/dashboard/).
- Save — the chat widget appears in the bottom-right of every page.
Compatible with
- WooCommerce, Easy Digital Downloads, and other store plugins
- WP Rocket, W3 Total Cache, and other caching plugins
- Any theme — the widget renders in a top-layer overlay, so it never fights your CSS
External services
This plugin loads a JavaScript bundle and connects to chat.masiou.com, hosted by Masiou on EU servers.
- What is sent: the visitor’s chat messages, your Client ID, and standard browser metadata (page URL, language).
- What is stored: conversations and captured leads are stored on EU servers for 30 days.
- GDPR: a DPA is available on request. Full privacy details at masiou.com/privacy.
- Terms of Service: masiou.com/terms.
The widget bundle is loaded from: https://chat.masiou.com/widget.bundle.js
Pricing
Plans for e-shops start at €59/month. A dedicated plan for service businesses (no product catalog) starts at €19/month. Every plan includes a generous AI conversation allowance with no per-message fees.
Every new account gets a 7-day free trial — €0 today, first charge on day 8, cancel anytime. Annual billing includes 2 months free and a waived setup fee. Full pricing at masiou.com/pricing.
Installation
- In your WordPress admin, go to Plugins → Add New and search for “Masiou” — or upload the plugin ZIP via Plugins → Add New → Upload Plugin.
- Click Install Now, then Activate.
- Sign up at masiou.com and copy your Client ID from your dashboard (masiou.com/my-account/dashboard/).
- Go to Settings → Masiou Chat, paste your Client ID, and click Save.
- Done — the chat widget now appears in the bottom-right of every page.
FAQ
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Do I need to write any code?
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No. Install the plugin, paste your Client ID from your dashboard, and save. The widget goes live immediately — no theme edits, no snippets.
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Which languages does the widget support?
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50+ languages with automatic detection. Each visitor is answered in the language they write in — you don’t configure anything per language.
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Will it slow down my site?
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No. The widget bundle loads asynchronously with
deferand usespreconnectfor its host, so it has no impact on your Core Web Vitals or layout stability (zero CLS). -
Does it work with WooCommerce?
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Yes. Masiou reads your product catalog and shows real product cards — photos, prices, and add-to-cart buttons — directly in the chat. It also works alongside Easy Digital Downloads and other store plugins.
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Where is my data stored?
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Conversations and captured leads are stored on EU servers for 30 days. A DPA is available on request. See masiou.com/privacy for full details.
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Is there a free trial?
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Yes. Every account starts with a 7-day free trial — €0 today, first charge on day 8, and you can cancel anytime before then.
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How do I get a Client ID?
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Sign up at masiou.com. Your Client ID appears on your dashboard at masiou.com/my-account/dashboard/. Paste it into the plugin settings and save.
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Can I use it on a service business site without products?
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Yes. There’s a dedicated plan for service businesses that answers FAQs, shares service info, guides visitors to your booking page, and captures leads — no product catalog needed.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Masiou — AI Sales Assistant & Chat Widget” is open source software. The following people have contributed to this plugin.
ContributorsTranslate “Masiou — AI Sales Assistant & Chat Widget” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release.
