Masiou — AI Sales Assistant & Chat Widget

Description

Masiou is an AI-powered chat widget that turns casual visitors into customers. It knows your product catalog, answers in 50+ languages automatically, and captures leads when visitors don’t convert.

What you get

  • Product-aware AI answers — visitors get real product cards with photos, prices, and add-to-cart buttons, pulled live from your catalog.
  • 50+ languages, auto-detected — a visitor writes in their own language, the widget replies in the same language. One widget, every market. No configuration.
  • Transcripts & lead rescue — when a visitor leaves an email or phone number in chat, you get an instant alert so no lead slips away.
  • Monthly performance reports delivered straight to your inbox.
  • Zero coding — install the plugin, paste your Client ID, save. The widget is live.
  • Fast & lightweight — the script loads asynchronously with defer and uses preconnect for the bundle host. No layout shift (zero CLS impact).

How it works

  1. Sign up at masiou.com — every account starts with a free 7-day trial.
  2. Install this plugin on your WordPress site.
  3. In Settings → Masiou Chat, paste your Client ID (found on your dashboard at masiou.com/my-account/dashboard/).
  4. Save — the chat widget appears in the bottom-right of every page.

Compatible with

  • WooCommerce, Easy Digital Downloads, and other store plugins
  • WP Rocket, W3 Total Cache, and other caching plugins
  • Any theme — the widget renders in a top-layer overlay, so it never fights your CSS

External services

This plugin loads a JavaScript bundle and connects to chat.masiou.com, hosted by Masiou on EU servers.

  • What is sent: the visitor’s chat messages, your Client ID, and standard browser metadata (page URL, language).
  • What is stored: conversations and captured leads are stored on EU servers for 30 days.
  • GDPR: a DPA is available on request. Full privacy details at masiou.com/privacy.
  • Terms of Service: masiou.com/terms.

The widget bundle is loaded from: https://chat.masiou.com/widget.bundle.js

Pricing

Plans for e-shops start at €59/month. A dedicated plan for service businesses (no product catalog) starts at €19/month. Every plan includes a generous AI conversation allowance with no per-message fees.

Every new account gets a 7-day free trial — €0 today, first charge on day 8, cancel anytime. Annual billing includes 2 months free and a waived setup fee. Full pricing at masiou.com/pricing.

Installation

  1. In your WordPress admin, go to Plugins → Add New and search for “Masiou” — or upload the plugin ZIP via Plugins → Add New → Upload Plugin.
  2. Click Install Now, then Activate.
  3. Sign up at masiou.com and copy your Client ID from your dashboard (masiou.com/my-account/dashboard/).
  4. Go to Settings → Masiou Chat, paste your Client ID, and click Save.
  5. Done — the chat widget now appears in the bottom-right of every page.

FAQ

Do I need to write any code?

No. Install the plugin, paste your Client ID from your dashboard, and save. The widget goes live immediately — no theme edits, no snippets.

Which languages does the widget support?

50+ languages with automatic detection. Each visitor is answered in the language they write in — you don’t configure anything per language.

Will it slow down my site?

No. The widget bundle loads asynchronously with defer and uses preconnect for its host, so it has no impact on your Core Web Vitals or layout stability (zero CLS).

Does it work with WooCommerce?

Yes. Masiou reads your product catalog and shows real product cards — photos, prices, and add-to-cart buttons — directly in the chat. It also works alongside Easy Digital Downloads and other store plugins.

Where is my data stored?

Conversations and captured leads are stored on EU servers for 30 days. A DPA is available on request. See masiou.com/privacy for full details.

Is there a free trial?

Yes. Every account starts with a 7-day free trial — €0 today, first charge on day 8, and you can cancel anytime before then.

How do I get a Client ID?

Sign up at masiou.com. Your Client ID appears on your dashboard at masiou.com/my-account/dashboard/. Paste it into the plugin settings and save.

Can I use it on a service business site without products?

Yes. There’s a dedicated plan for service businesses that answers FAQs, shares service info, guides visitors to your booking page, and captures leads — no product catalog needed.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Masiou — AI Sales Assistant & Chat Widget” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.0

  • Initial release.