Description

The best AI Chatbot for WordPress. Like having ChatGPT trained on your content — turn your site into a 24/7 sales & support machine.

🤖 The best free AI Chatbot for WordPress

If you want more leads, more sales, and less repetitive support work, you need a powerful chatbot on your website.

AxiaChat AI is the best AI chatbot for WordPress designed to help you automate conversations, capture opportunities, and assist visitors instantly — 24 hours a day.

This is not just another basic chatbot.
This is a smart, business-ready chatbot built for real results — like having a private ChatGPT that knows your business inside out.

Features

⚡ Why This Chatbot Is Different

Most WordPress chatbot plugins only provide simple scripted replies.

AxiaChat AI gives you a real AI-powered chatbot — backed by the same technology as ChatGPT — that understands context, learns from your content, and responds like a human assistant.

Your chatbot can:

✅ Answer product questions automatically, 24/7
✅ Guide customers to the right service or product
✅ Capture leads automatically — even when you’re offline
✅ Book appointments directly from the chat
✅ Reduce support workload by handling repetitive questions
✅ Work 24/7 without breaks, staff costs, or delays

This chatbot becomes part of your team. That’s what real AI chat for WordPress looks like.

⭐ What Users Say

⭐⭐⭐⭐⭐ “The only WooCommerce chatbot plugin that actually works”
“Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.” — gabricp100, February 2026

⭐⭐⭐⭐⭐ “My conversion rate went up thanks to this chatbot!”
“Perfect for small businesses. My conversion rate went up thanks to this chatbot!” — david25k, February 2026

⭐⭐⭐⭐⭐ “Customizable and powerful”
“I love how customizable it is, you can train your own AI agent and make it fit your brand.” — queroamilys, March 2026

⭐⭐⭐⭐⭐ “It works great!”
“We implemented it in the store and it works great.” — Antonio Aponte, February 2026

12 reviews on WordPress.org · 100% five-star ratings.
Read all reviews

📈 Built for Growth

Whether you run an eCommerce store, agency, SaaS, or local business, this chatbot helps you scale without hiring more staff.

Instead of answering the same questions every day, let your chatbot handle them.

Instead of missing leads after hours, let your chatbot capture them.

Instead of losing visitors, let your chatbot engage them instantly.

A smart chatbot increases conversions.
A fast chatbot improves user experience.
A trained chatbot builds trust.

🎓 Train Your Chatbot on Your Own Content

What makes this chatbot powerful is its ability to learn from your website.

You can train your chatbot using:

📘 Pages and posts
🛒 WooCommerce products (prices, stock, SKU — always up to date)
❓ FAQs
📄 PDFs
🧠 Custom knowledge bases
🌐 External web pages

This means your chatbot gives accurate answers based on YOUR business — not generic internet responses.

Your visitors talk to a specialized chatbot, not a random AI. Genuine AI chat powered by your own knowledge base.

🎯 Designed for Conversions

This is not just a support chatbot.

It is also a sales chatbot.

Your chatbot can:

🎯 Collect names and emails
📧 Send notifications to your team
📅 Book appointments
👤 Escalate to a human agent
🔗 Trigger custom workflows via webhooks or MCP

Every AI chat conversation with your chatbot becomes an opportunity.

⚡ Easy Setup in Minutes

You don’t need technical skills to launch your chatbot.

Install the plugin
Add your API key
Run the setup wizard
Activate your chatbot

In less than 5 minutes, your AI chatbot is live and your AI chat channel is open for visitors.

🎨 Fully Customizable Chatbot

Match your brand perfectly.

Your chatbot supports:

🎨 Custom colors and branding
🤖 Avatars (9 included + custom upload)
📱 Floating widget or inline embed via shortcode
✍️ Draggable, minimizable, and closable window
📲 Fully mobile responsive design

Make your chatbot look like it was built specifically for your site.

💰 Control Costs & Usage

Worried about AI costs?

Your chatbot includes:

🔢 Daily usage limits (global and per-user)
🚫 Per-IP and per-user restrictions
📊 Real-time cost tracking and token usage
📝 Optional conversation logging (on/off anytime)

You stay in control while your chatbot works for you.

🧠 Powerful AI Behind Your Chatbot

Your chatbot can connect to:

🟢 OpenAI — GPT-5.3, GPT-5.2, GPT-5, GPT-4.1 and all current models
🟢 Anthropic Claude — Opus 4.6, Sonnet 4.5, Haiku 4.5 and more
🟢 Google Gemini — 2.5 Pro, 2.5 Flash, 3 Pro Preview (free tier available)

You choose the AI engine for your chatbot.
You control how your chatbot behaves.
You decide what your chatbot knows.

Unlike SaaS platforms or using ChatGPT directly, this chatbot runs directly on your WordPress site.
Your data stays on your server. Your brand stays front and center. Your AI chat, your rules.

🔐 GDPR & Privacy Friendly

This chatbot includes built-in consent tools and privacy controls.

You can enable or disable conversation logging anytime.

Your chatbot respects your users and your compliance requirements.

✅ Perfect For

🛒 WooCommerce stores
🏢 Agencies
🚀 SaaS businesses
🏤 Corporate websites
🔧 Service companies
✍️ Bloggers
🎓 Online educators

If you want more engagement and automation, you need a professional chatbot and a reliable AI chat solution.

📚 Documentation & Technical Resources

Official website:
axiachat.org

Full documentation, tutorials and advanced configuration guides:
axiachat.org/help

Community support forum:
wordpress.org/support/plugin/axiachat-ai

Reseller & White Label program:
axiachat.org/reseller

🆓 Free Version Available

The free version of this chatbot already covers most business needs.

If you want advanced features or custom workflows, you can upgrade anytime.

Start free.
Scale when ready.

🚀 Stop Losing Opportunities

Every visitor that leaves your site without interacting is a missed opportunity.

A smart chatbot greets them.
A helpful chatbot answers them.
A proactive chatbot converts them.

Install the best AI chatbot for WordPress today — your own ChatGPT working exclusively for your business — and transform your website into a 24/7 growth engine.

Technical Features

Supported AI Models

OpenAI (GPT)
* GPT-5.3 Instant — gpt-5.3-chat-latest — 256K context, multimodal (recommended)
* GPT-5.2 Instant — gpt-5.2-chat-latest — 256K context, multimodal
* GPT-5.2 Thinking — gpt-5.2 — adaptive reasoning mode
* GPT-5 — gpt-5 — 256K context, thinking + multimodal
* GPT-5 Mini — gpt-5-mini — 128K context, thinking
* GPT-5 Nano — gpt-5-nano — 64K context, ultra-low cost ($0.05/$0.40 per 1M tokens)
* GPT-4.1 / GPT-4.1 Mini / GPT-4.1 Nano — up to 1M context window
* GPT-4o / GPT-4o Mini — multimodal, vision capable
* GPT-4 Turbo — legacy, 128K context
* GPT-3.5 Turbo — legacy, cost-effective

Anthropic (Claude)
* Claude Opus 4.6 — claude-opus-4-6 — 200K context, thinking (Feb 2026)
* Claude Sonnet 4.5 — claude-sonnet-4-5 — 1M context, thinking (recommended)
* Claude Haiku 4.5 — claude-haiku-4-5 — 1M context, fastest
* Claude Opus 4.5 / Opus 4.1 / Opus 4 — 200K context, advanced reasoning
* Claude Sonnet 4 — 200K context, thinking
* Claude Sonnet 3.7 / Haiku 3.5 / Haiku 3 — legacy

Google Gemini
* Gemini 3 Pro Preview — gemini-3-pro-preview — 1M context, thinking (new)
* Gemini 3 Flash Preview — gemini-3-flash-preview — 1M context, thinking
* Gemini 2.5 Pro — gemini-2.5-pro — 1M context, reasoning
* Gemini 2.5 Flash — gemini-2.5-flash — 1M context, balanced (default, free tier available)
* Gemini 2.5 Flash-Lite — gemini-2.5-flash-lite — ultra-efficient ($0.075/$0.30 per 1M tokens)
* Gemini 2.0 Flash / 2.0 Flash-Lite — legacy

All models are managed through a centralised registry (filterable via aichat_model_registry hook). New models can be added by third-party add-ons without modifying core files.

Automation & Integrations

Custom Webhooks — define outbound webhook actions that the AI can trigger during a chat conversation; fully compatible with n8n, Zapier, Make.com (Integromat), Pabbly, and any HTTP endpoint
MCP Servers (Model Context Protocol) — connect external MCP-compatible servers to extend the bot’s tool set; unlimited servers on PRO
REST API ready — every bot interaction is driven by a WordPress AJAX endpoint, making it straightforward to integrate from external systems
Outbound webhook parameters — configure method (GET/POST), headers, body template with dynamic placeholders, and response mapping

Add-ons

AI Tools — native function-calling tools (web search, calculations, date/time, etc.)
Appointments — let the bot schedule appointments directly from the chat
Lead Capture — collect and store visitor data (name, email, phone) inside the chat flow
Live Chat escalation — seamlessly hand off from AI to a human agent
Web Scraper — fetch and summarise live web content as part of a bot response
PDF Export — generate downloadable chat transcripts as PDFs

RAG — Retrieval-Augmented Generation

Local vector search using cosine similarity (no external dependency required)
Pinecone vector database support for large-scale knowledge bases
Embeddings via OpenAI text-embedding-3-small
Advanced indexing options: excerpt, URL, featured image, taxonomies, custom meta keys
WooCommerce enrichment — price, stock status and SKU injected at query time (no re-indexing needed on price changes)
Featured image URLs included — the AI can render product images via Markdown in the chat

Security & Validation

WordPress nonce (aichat_ajax) on every request
Honeypot field — silent bot protection without CAPTCHA friction
Pluggable CAPTCHA filter (aichat_validate_captcha)
OpenAI Moderation API integration (aichat_run_moderation_checks)
Per-IP burst rate limiting and spam heuristics
Per-user and global daily usage limits with hard message-length cap (4 000 chars)
System prompt never exposed — security policy injected first and enforced via refusal instructions
Remote endpoint allowlist for Pinecone and webhook calls

Frontend & UI

Floating widget (configurable position: bottom-right, bottom-left, etc.) or inline layout via shortcode
Fully draggable, minimizable and closable chat window
Voice chat mode (type="voice_text") with browser Web Speech API
Markdown rendering including images, bold, lists, and code blocks
Suggestion chips / quick-reply buttons
WhatsApp CTA button inside the chat window (configurable per bot)
Multi-bot support — unlimited bots with independent instructions, models, and context
GDPR consent message injected as first bot message until visitor accepts (aichat_gdpr_ok cookie)
Session UUID stored client-side for persistent conversation history across page reloads
Automatic front-end translation — UI labels localised to the visitor’s browser language

Admin & Developer Tools

Guided Easy Setup Wizard — fully working bot in under 2 minutes
One-click AI-generated bot instructions — describe your use case, AI writes the system prompt
Built-in prompt templates (Customer Support, Lead Generation, E-commerce, FAQ, etc.)
Chat conversation logs with full transcript, token usage, and cost breakdown
Email alerts on new conversations — full transcript or summary, per-conversation or digest mode
Debug mode: define('AICHAT_DEBUG', true) for server-side verbose logging; ?aichat_debug=1 for JS console
Filterable hooks for system policy (aichat_security_policy), model registry, endpoint allowlist, and more
[aichat id="slug"] shortcode with 20+ data-attribute parameters (layout, position, colours, avatar, voice, etc.)

Bundled Libraries

Bootstrap (local)
Bootstrap Icons (local)
smalot/pdfparser (LGPLv3) for PDF extraction

External Services / Data Disclosure

This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author.

1. OpenAI

Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks).

Endpoints used (HTTPS):
* https://api.openai.com/v1/chat/completions (legacy Chat Completions)
* https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured)
* https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing)
* https://api.openai.com/v1/moderations (content moderation)

Data Sent:
* User prompt text (per message) and limited conversation history (trimmed for token control)
* System / policy instructions (security + privacy policy + bot instructions)
* Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document)
* Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs
* Moderation: only the user prompt text (not the entire history)

Data Retention (Your Server):
* Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows.
* Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval.

Recommendations:
* Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing.
* Disable logging or periodically purge if you process personal data.

Legal / Docs:
* Terms: https://openai.com/policies/terms-of-use
* Privacy: https://openai.com/policies/privacy-policy
* Usage Policies: https://openai.com/policies/usage-policies

Opt‑Out / Control:
* Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer).
* Disable conversation logging.
* Limit context ingestion to non‑sensitive pages.

2. Anthropic (Claude)

Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude.

Endpoint used (HTTPS):
* https://api.anthropic.com/v1/messages

Data Sent:
* A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets.
* Model identifier, max tokens / temperature style parameters.

Headers:
* x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code).

Retention (Your Server):
* Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema).

Legal / Docs:
* Terms: https://www.anthropic.com/legal/terms-of-service
* Privacy: https://www.anthropic.com/legal/privacy
* Usage Policy: https://www.anthropic.com/legal/aup

Opt‑Out / Control:
* Leave the Claude API key blank; those bots will fallback/refuse if provider requires it.
* Switch provider per bot back to OpenAI.

3. Pinecone (Optional Remote Vector Store)

Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone.

Endpoint Pattern:
* Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable).

Used For:
* Upserting embeddings (during context indexing / syncing)
* Querying similar vectors when answering a question in that context.

Data Sent:
* Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert.
* Query: the embedding vector of the user question + top‑K request.

Retention:
* Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes.

Legal / Docs:
* Terms: https://www.pinecone.io/terms/
* Privacy: https://www.pinecone.io/privacy/
* Security: https://www.pinecone.io/security/

Opt‑Out / Control:
* Do not configure a remote Pinecone context; use local mode or page mode instead.
* Delete the remote context to stop future upserts/queries.

4. Embedded Loader (Your Site’s Frontend)

The public embed script served from your own domain loads the chat UI. It calls only your WordPress admin-ajax.php endpoint (dynamic URL) – no third‑party directly from the browser.
Data Flow (Browser Your Server Provider):

Support

Use the WordPress.org support forum. Provide WP version, PHP version, logging status, and reproduction steps.

Contributing

Feature suggestions and PRs welcome. Follow WP coding standards and supply clear commit messages.

License

GPLv2 or later. See LICENSE.

Disclaimer

AI output may be inaccurate. Do not rely on responses for legal, medical …

Screenshots

Bot Configuration – Set the AI model, behavior, tone, and appearance for each chatbot independently
Training Context – Index your WordPress content, WooCommerce products, and PDFs for accurate RAG responses
Training Instructions – Write or AI-generate the bot’s personality and system prompt with one click
Easy Setup Wizard – Launch a fully working AI chatbot in under 2 minutes with a guided step-by-step flow
Lead Capture Dashboard – View, filter, and export leads collected automatically by the chatbot during conversations
Usage & Cost Tracking – Monitor token consumption, API cost per conversation, and daily usage in real time
Appointment Management – Review and manage AI-scheduled appointments directly from the WordPress admin panel

Installation

Upload the plugin files to the /wp-content/plugins/axiachat-ai directory, or install through the WordPress plugin screen.
Activate the plugin through the ‘Plugins’ screen in WordPress.
Go to AxiaChat AI > Settings.
Add your AI provider API key.
Run the Easy Setup Wizard.
Enable the global widget or use the shortcode [aichat id="your-bot-slug"].

FAQ

Q: Why choose AxiaChat AI over other WordPress chatbot plugins?: A: AxiaChat AI gives you complete control with support for multiple AI providers (OpenAI, Claude, Gemini), advanced RAG capabilities, MCP server integration, and enterprise features—all while keeping your data on your server. Think of it as your own private ChatGPT, trained on your content, embedded in your site, with no monthly SaaS fees beyond your chosen AI provider’s API costs.
Q: Do I need an OpenAI API key?: A: You need at least one AI provider API key (OpenAI, Claude, or Gemini). OpenAI is recommended for getting started. All keys are yours—we never charge markup or routing fees.
Q: How much does it cost to run?: A: The plugin is free. You only pay your AI provider’s API usage (typically $0.001-0.01 per conversation). Usage limits help you control costs. A typical e-commerce site handles hundreds of conversations for under $10/month.
Q: Can the chatbot learn from my website content?: A: Yes! The Easy Config Wizard automatically scans and indexes your site content. You can also upload PDFs, select specific pages, or train it on your knowledge base. The chatbot uses Retrieval Augmented Generation (RAG) to provide accurate, contextual answers.
Q: Will this work with my WooCommerce store?: A: Absolutely. The wizard auto-detects WooCommerce and indexes your products. The chatbot can answer product questions, help with comparisons, and guide customers through your catalog.
Q: Can I have multiple chatbots for different purposes?: A: Yes! Create unlimited bots—each with unique training, personality, appearance, and capabilities. Use one chatbot for sales, another for support, and a third for FAQs, all running simultaneously.
Q: How do I control API costs?: A: Set daily usage limits (per-user, per-IP, or global). Choose what happens when limits are reached: disable input or hide the widget. Monitor usage in real-time via the built-in logs and cost tracking.
Q: Is chat conversation data stored? Can I disable logging?: A: Chat conversation logging is optional and fully controllable. Toggle it ON to review interactions and improve your bot, or OFF for maximum privacy. When enabled, data stays on YOUR server—never sent to us.
Q: How is GDPR compliance handled?: A: Built-in GDPR consent management with an in-stream consent bubble that blocks chat input until accepted. IP addresses are only stored if usage limits are enabled. You maintain full data control and can delete logs anytime.
Q: What is MCP Server Integration?: A: Model Context Protocol (MCP) lets your bot connect to external tools, databases, and APIs. Extend functionality beyond Q&A: fetch live data, integrate with your CRM, query inventory systems, and more—all without custom coding.
Q: Does it support web search?: A: Yes! Enable provider-native web search so your bot can access current information from the internet. Works with OpenAI GPT-5*, Claude 4.x, and Gemini. Optional domain allowlists let you restrict sources to trusted sites only.
Q: Can I customize the appearance?: A: Complete customization: colors, avatars (9 included + custom upload), position, size, window controls (draggable, minimizable, closable), button labels, and more. Match your brand perfectly.
Q: Where can I deploy the chatbot?: A: Two ways: (1) Floating global widget visible across your entire site, or (2) inline embedding via shortcode on specific pages/posts. Mix and match different bots for different pages.
Q: What languages are supported?: A: The AI models support 100+ languages naturally. The plugin UI is translation-ready (Spanish included) and works with RTL languages. Customize all bot responses for any language.
Q: Do you offer setup assistance?: A: Yes! Personalized setup assistance is available for users on paid plans. Our team can help configure your chatbot, optimize prompts, train it on your content, and ensure it works perfectly for your use case. See available plans
Q: Can visitors use voice input?: A: Yes, voice chat input is supported for compatible chatbots. Users can speak their questions instead of typing.
Q: Will more AI providers be added?: A: Yes! Azure OpenAI, additional models, and more providers are on the roadmap. The plugin’s extensible architecture makes adding new providers straightforward.
Q: What if I need a custom capability not listed?: A: We can build custom capabilities tailored to your business needs. Custom development is available under a project quote. Contact us for a quote
Q: Are there paid plans? What do they include?: A: Yes! AxiaChat AI offers a free version with core features and premium plans that unlock advanced capabilities such as lead capture, appointment booking, live chat handoff, custom webhooks, priority support, and more. Visit axiachat.org to compare plans and choose the one that fits your needs.
Q: Is support available?: A: Free users can get community help via the WordPress.org support forum. Priority support with faster response times is available for paid plan subscribers. Visit axiachat.org for support options. When reporting issues, please include your WP version, PHP version, and logging status. You can also export a diagnostics ZIP from the plugin’s Advanced settings to speed up troubleshooting.

Reviews

queroamilys Onwa-itolu 1, 2026

I love how customizable it is, you can train your own AI agent and make it fit your brand.

david25k Onwa-asatö 16, 2026

Perfect for small businesses. My conversion rate went up thanks to this chatbot!

gabricp100 Onwa-asatö 10, 2026

Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.

gravatar25k Onwa-asaa 29, 2026

Great plugin, easy integration, fast responses, excellent support.

Antonio Aponte Onwa-asaa 21, 2026

We implemented it in the store and it works great.

deynadc9 Onwa-asaa 17, 2026

The best AI chat plugin I’ve tried. Clean interface, powerful results.

Read all 12 reviews

Contributors & Developers

“AxiaChat AI – Free AI Chatbot (Answers Customers Automatically)” is open source software. The following people have contributed to this plugin.

Translate “AxiaChat AI – Free AI Chatbot (Answers Customers Automatically)” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

3.0.8

Added: OpenAI GPT-5.3 model support (gpt-5.3-chat-latest) — now the default model for new bots.
Improved: Full page-cache compatibility — automatic cache purge when bot settings change, supporting WP Rocket, LiteSpeed Cache, W3 Total Cache, WP Super Cache, SiteGround Optimizer, WP Fastest Cache, WP-Optimize, Cache Enabler, Hummingbird, Breeze (Cloudways), Kinsta, Cloudflare Super Page Cache, Autoptimize, and Nginx Helper. Third-party plugins can hook into aichat_after_purge_cache.
Added: View and Edit buttons for indexed documents in Training Context — inspect individual chunks, spot indexing errors, and surgically edit specific chunks with automatic re-embedding on save.

3.0.7

Added: GDPR Consent now supports two modes — classic accept button or an email form gate that captures visitor contact details before the chat starts.
Added: Email form mode collects email (required), name, and phone (both optional toggles with configurable placeholders).
Added: GDPR Contacts tab under Leads — view, search, delete, bulk-delete, and export contacts captured via the email form. No plan limits apply.
Added: “Delete all plugin data on uninstall” option in Settings Advanced — when enabled, uninstalling the plugin removes all database tables and settings; disabled by default to prevent accidental data loss.

3.0.5

Added: WhatsApp CTA button — optionally show a WhatsApp contact button inside the chat window, configurable per bot (phone number, custom message, button label, and display position).
Added: Automatic front-end translation

3.0.4

Changed: Google Gemini is now the default and first provider in the Easy Config wizard — free tier covers ~100 messages/day.
Added: “How to get a free API key” tip banner below provider cards in Easy Config (step 3) with step-by-step modal guide.
Added: Same free API key tip banner on the Settings General page when no API keys are configured.
Improved: Provider card order updated across the plugin: Google Gemini OpenAI Anthropic.

3.0.3

Added: Email alerts for new conversations — receive an email each time a user finishes chatting with your bot (enabled by default, configurable under Settings General).
Added: Advanced email alert options modal — choose between full transcript or summary-only emails, per-conversation or digest mode, and configurable idle timeout.

3.0.2

Fixed: Tool continuation no longer triggers embedding generation (prevented 400 errors with Gemini provider).
Fixed: Tool execution continuation now works reliably for Gemini and Claude providers (silent death resolved).
Fixed: Suggestions chips now render correctly after tool continuation responses.
Fixed: GPT-5.x hallucinated tool narration (e.g. “(executing tools…)”) is detected and retried automatically.

3.0.1

🎨 Redesign & User-Friendly Overhaul
* Redesigned: Brand-new Easy Config wizard — set up a fully working bot in under 2 minutes with a guided, step-by-step flow.
* Redesigned: Training Instructions now uses a clean card-based layout with built-in universal guidelines and a “Quick mode / Full editor” toggle.
* Redesigned: Training Context page rebuilt with a modern batch-processing UI, real-time progress, and clearer status indicators.
* Redesigned: Bot Settings reorganized into logical tabs (General, Appearance, Window, Advanced) with live preview and simplified controls.
* Added: One-click AI-generated bot instructions — describe what you need and the AI writes the full system prompt for you.
* Added: Built-in prompt templates (Customer Support, Lead Generation, E-commerce Assistant, etc.) selectable from the Instructions page.
* Improved: AI Tools settings simplified — per-tool System Policy removed; all bot behavior is now centralized in Training Instructions with clear usage tips and examples.
* Improved: Full JavaScript internationalization audit — all admin UI strings are now translatable.

2.0.9

Added: Advanced Indexing Options per context — configure which fields are embedded (excerpt, URL, featured image, taxonomies, custom meta keys).
Added: WooCommerce static fields in indexing — short description and attributes can now be included in embeddings.
Added: WooCommerce dynamic enrichment — price, stock status and SKU are injected at query time with fresh data (no re-indexing needed when prices change).
Added: Featured image URL option — when enabled, the AI can show product/post images directly in the chat using Markdown.
Added: Image rendering support in chat widget — bot responses can now display images via Markdown syntax.
Added: Post URL included by default in embeddings — the AI can now reference direct links to content. Configurable in Advanced Indexing Options.
Fixed: Pinecone upsert metadata now includes content and post type — fixes empty context and enables WooCommerce enrichment for Pinecone-based contexts.
Improved: Markdown-to-HTML fallback now supports image syntax ![alt](url).

2.0.8

Added: Knowledge Sources Limit setting (3–10 slider) in Thresholds — control how many RAG chunks are included in each AI response (default 5).
Added: History Persistence toggle per bot — when OFF, chat history is not restored on page refresh.
Improved: Context Max Length default raised from 4096 to 6000 characters to avoid truncating rich RAG contexts.

2.0.7

Contexts can now be modified.
Preview page to test the bot before deploying it globally.
Button in the widget to clear conversation history.

2.0.6

🛡️ CSS Isolation – Theme-Proof Styling
* Fixed: Chat widget text and background colors are now hardened with !important declarations to prevent WordPress themes from overriding them.
* Fixed: Dark themes can no longer cause invisible text (white-on-white) inside chat bubbles.
* Hardened: All critical UI elements protected — message bubbles, input field, send button, header, suggestions chips, GDPR consent block, branding, and super-minimized avatar.

🔧 Diagnostics ZIP Export
* Added: One-click “Export Diagnostics ZIP” button in Settings Advanced tab for faster remote support.
* Includes: Full environment report (WP/PHP/MySQL versions, active theme, active plugins, bot & context summaries) plus plugin log files. Never includes API keys or secrets.

2.0.2

Major Release: Business Automation Suite

🎯 Lead Capture System
* Added: AI-powered lead capture tool (guardar_lead) – bot can collect customer info during conversations.
* Added: Multi-destination support: Internal database, WordPress CPT, Contact Form 7, WPForms, Google Sheets.
* Added: Customizable fields: name, email, phone, company, interest, notes, and custom fields.
* Added: Lead status tracking (new, contacted, converted, discarded).
* Added: Email notifications for new leads.
* Added: CSV export functionality.
* Added: GDPR-compliant options with optional IP hashing.

📅 Appointment Booking System
* Added: AI-powered appointment scheduling tool – bot can check availability and book appointments.
* Added: Internal calendar with time slot management.
* Added: Bookly integration adapter.
* Added: Amelia integration adapter.
* Added: Simply Schedule Appointments (SSA) integration adapter.
* Added: Google Calendar integration with OAuth2 authentication.
* Added: Admin dashboard for managing appointments.

💬 LiveChat / Human Handoff
* Added: Seamless escalation from AI bot to human agent.
* Added: Agent dashboard for managing live conversations.
* Added: Real-time polling for instant message delivery.
* Added: Session states: bot, pending_agent, agent_connected, closed.
* Added: Priority queue for visitor requests.
* Added: Agent availability controls.

🔗 Custom Webhooks
* Added: Create custom AI tools powered by external webhooks.
* Added: Visual webhook builder in admin.
* Added: Parameter mapping with JSON schema support.
* Added: Response parsing and error handling.
* Added: Free tier includes 1 webhook, unlimited with paid plans.

🛠️ Other Improvements
* Updated: Default model changed to GPT-5.2-chat-latest (December 2025).
* Improved: Provider registry architecture for easier extensibility.
* Improved: Tool execution with better error handling and logging.
* Fixed: Easy Config wizard now uses GPT-5.2-chat-latest as default model.
* Fixed: Model selection properly passed through Agency proxy.

1.2.9

Added: Markdown rendering support for AI responses (safe HTML output).
Added: Optional “Suggestions / Next actions” chips in the widget (configurable count and colors).
Improved: Usage logging accuracy for OpenAI Responses API (GPT-5.x / GPT-5.2) and cost calculation.
Improved: Usage screen with “Last Conversations” view for quick auditing.
Fixed: Preview home mode now avoids inline CSS/JS injection (enqueue-based).

1.2.8

Added: GPT-5.2 models support (Instant, Thinking) – OpenAI’s December 2025 generation.
Updated: Token limits and pricing for new GPT-5.2 models.

1.2.7

Added: GPT-5.1 models support (Instant, Thinking) – OpenAI’s latest generation.
Tested: Fully compatible with WordPress 6.9.
Updated: Token limits and pricing for new GPT-5.1 models.

1.2.6

Added: WhatsApp as an input/output channel through integration with another plugin.
Enhanced: Tabbed interface in settings for better navigation.
Added: New “Advanced” tab in settings.

1.2.5

Added: Support for Google Gemini as a new AI provider.

1.2.4

Added: MCP Servers Addon, allowing the addition of MCP servers for enhanced functionality.
Improved: Encryption of AI model API keys for better security.

1.2.3

Added: YouTube tutorial video for quick setup walkthrough
Enhanced: Flexible widget sizing for better responsive design
Improved: Larger avatar display for better visual prominence
GDPR: Redesigned the consent message as a full-width in-stream block with a darker background and a centered button for better visibility and UX. Inputs remain disabled until accepted.

1.2.2

Admin: Improved Bots accordion behavior — clicking an open section now closes it (allowing zero-open state) while keeping “at most one open” when opening another.
Admin: Reduced console noise; detailed accordion debug logs are now disabled by default and can be re-enabled with ?aichat_debug=1.
Preview: Stabilized homepage preview and suppressed duplicate global widget when previewing a specific bot.

Customizable

Perfect!

Amazing plugin! The only WooCommerce chatbot plugin that actually works.

Great Plugin

It works great!

The best!